Prestige Radium Hot Springs Resort is looking for a full-time or part-time Front Desk Agent (also known as a Guest Services Agent).

Who are we?

We are more than a hotel chain. We are B.C.’s finest family-owned chain of resorts, hotels, and inns. Delivering superior guest experiences with a personal touch, hard work, and kindness is at the forefront of our company values.

Read our story at: https://www.prestigehotelsandresorts.com/about-us/our-story/

What is in it for you?

Be a part of a company that wants to make a difference in BC communities (visit our website to read about our love for JoeAnna’s House and our Go Green Program)
Competitive hourly wage ($19 per hour)
Restaurant and hotel discounts

Duties & Responsibilities

Provides courteous and professional guest services
Utilizes instinctive upselling techniques and negotiate rates to maximize revenue and occupancy levels
Maintains order and cleanliness at the front desk
Handles guest accounts
Assists guests on arrival, departure and during their stay
Operates the telephone console
Processes reservation and cancellation requests
Performs other duties as directed by the General Manager

What does an ideal candidate look like?

Excellent communication and customer service skills
Front desk experience is an asset but NOT required
Must be willing to get Basic First Aid
Available to work evenings and weekends
Must be legally entitled to work in Canada