Health Food Market Sales Customer Service

Health Food Market Sales Customer Service

Circle Market & Cafe

Health Food Market & Coffee Bar

We’re in search of a positive, health conscious team member to join our Circle family!

If you have a passion for wellness, healthy food and if interacting with our amazing community sounds like a good day then this is the place for you. Please bring your resume to Circle.

Preference to those who have previous health market experience/ supplement knowledge.
Year round position.
Full-time / Part-time
24-40 per week

Must have a flexible working availability – willing to work weekdays, weekends and assist with shift coverage as needed.

Holidays
Weekends
Weekdays

Retail Store environment where work and events can be varied or unpredictable; mainly standing/walking/lifting; offering service to the public.

•Employee is responsible for outstanding customer service and monitoring tills, processing customers transactions; bagging groceries; maintaining store cleanliness; and providing friendly, attentive and efficient customer service. Provide additional support with the store’s daily operations. Duties may also include receiving and verifying shipments; stocking shelves, coolers and freezers; product merchandising.

•Proactively engage customers to ensure unparalleled customer service ensuring we do everything we can to bring better health to our customers.

•Respond to customer questions and provide assistance or when necessary employ the appropriate department representative to provide assistance.

•Assist customers with product inquiries, share product knowledge and take customers to the location of product directly.

•Be knowledgeable about, and advise customers of current store promotions and programs.

•Ensure daily department checklists are being followed and completed.

•Efficiently and accurately process customer transactions through the use of applicable

•Keep the till area clean, well-stocked and organized.

•Engage with customers and educate them on upcoming sales days, current promotions and new products in store.

•Assist department employees on POS operations and provide ongoing support for POS operations ensuring operating procedures are being followed accordingly.

•Physically receive and verify shipments.

•Received stock is delivered on floor in a timely manner, placed accordingly, rotated by correct best before dates and rotated with down stock.

•Ensure price tags match product when stocking.

•Manage back-stock in a proactive and team oriented manner.

•Create Customer special orders for supplement & grocery items.

•Once a special order arrives in store, ensure the customer who placed the special order is contacted initially and informed of policy.

•Review invoices if a special order is delayed and advise the customer of delay.

•Maintain “on-hold” status of items in the system.

•Strive to improve personal performance each and every day.

•Commitment to maintaining a positive attitude and approaching challenges in a pro-active and problem-solving manner.

•Motivated to learn and develop skills for future growth opportunities.

•Ability to support in mopping the store floor.

•Assist in daily cleaning duties.

•Excellent communication skills and willingness to work as part of a team.

•Intermediate computer skills with an emphasis in square.

•Ability to follow instructions and procedures.

•Ability to work with a flexible attitude in a dynamic environment.

•Excellent organization and interpersonal skills.

•Knowledge of organic and natural foods industry is an asset.

•Food Handling Safety education and/or certificate is an asset.

•Stand for extended periods of time. Walk, bend and twist your body, reach above and below shoulders.

•Efficient use of mops, brooms, cleaning products, knives, box cutters, carts, pallet jack, computers and printers.

•Use ladders of varying heights up to 12 feet.

•Ability to lift up to 50lbs.

•Repetitive use of hands for grasping, pushing, pulling, and typing.

•Environmental exposure to extreme temperatures in coolers, freezers, and outdoors.

 

 

To apply for this job email your details to office@circleinvermere.com.