Guest Service Agent

Guest Service Agent

Website Fairmont Creek Vacation Rentals

Are you searching for a part-time opportunity, working 20 hours a week from Friday to Monday?
Do you have a passion for assisting people in creating unforgettable vacation experiences?
Do you have exceptional guest/customer service skills and want to be part of an amazing team in the Columbia Valley?
If this sounds like you, then we want you to join our team!
About Us:
We are a boutique property management company that has been fulfilling the dreams of visitors to Fairmont Hot Springs for more than two decades. We prioritize offering top-notch accommodations and service. And those glowing 5-star reviews? They never fail to put a smile on our faces!

What You’ll Do:
– Deliver exceptional customer service via phone, online messaging, and face-to-face interactions.
– Manage reservations and handle payments.
– Assist guests in planning activities such as golfing, ATV tours, and more.
– Maintain effective communication with our Property Care Team.

What We’re Looking For:
– Proven customer service experience in tourism or a similar industry

– You are tech-savvy and adept at learning new software. Confident with Office 365 (Word/Excel/Outlook etc)
– You possess knowledge of, or a willingness to learn about, Fairmont & the Columbia Valley, and you’re enthusiastic about exploring all the region has to offer.

What You’ll Get:
– Comprehensive training and a supportive team environment.
– An hourly wage of $18.

This is a summer position, running from approximately late May/June 1st to Sept 30th, with part-time hours (20 per week). Shifts are Friday to Monday, including weekends.

How to Apply:
Please email your resume along with a cover note to
Applications will be accepted until May 15th.

Applicants must have already secured accommodations and be able to commute to our office in Fairmont Hot Springs.


To apply for this job email your details to