Garden Centre Team Lead

Garden Centre Team Lead

Website Invermere Home Hardware & Building Supplies Co. Ltd

If you have a passion for plants and a proven leadership touch, we invite you to cultivate your career with us at Invermere Home Hardware’s Garden Centre. In this seasonal role, you’ll cultivate not only the vibrant array of plants but also the potential of our dedicated team. You will also play a big role in inventory management, assisting and working closely with the Garden Centre Supervisor. If you’re ready to lead a team towards blooming success, join us in creating a haven where growth is not just encouraged – it’s celebrated! You will report directly to the Garden Centre Supervisor and Store Manager.

1.       Team Leadership

·         Lead, motivate, and supervise the team in the garden center.

·         Provide training and guidance to team members, ensuring they have the necessary knowledge to assist customers effectively.

·         Instruct Garden Centre associates on projects assigned by management.

2.       Customer Service

·         Greet and assist customers in a friendly and professional manner.

·         Answer inquiries about plants, gardening supplies, outdoor furniture, and related products.

·         Provide expert advice and recommendations to help customers select appropriate products for their gardening needs. Offer guidance on proper usage and care of purchased products.

·         Aid in loading heavy or bulky items into customers’ vehicles if required.

·         Process sales transactions accurately using the store’s POS system. Handle cash, credit card, and other payment methods securely and efficiently.

3.       Merchandising and Inventory Management

·         Assist in creating visually appealing displays and restocking products for Garden Centre merchandise displays.

·         Receive and price merchandise. Ensure all products are correctly labeled with prices and relevant information.

·         Check incoming merchandise against invoices to spot shortages, damaged goods, back-orders, etc.

·         Participate in regular cycle counting and assist in taking annual inventory counts.

·         Unload incoming trucks as required, ensuring correct freight handling techniques are used.

4.       Horticultural Knowledge

·         Plant Care: Water, prune, and maintain plants to ensure they are healthy and presentable for customers.

·         Identify and address plant health issues promptly.

·         Stay updated on the latest gardening trends, outdoor living products, and industry developments. Share knowledge with customers and colleagues to enhance overall expertise within the Garden Centre team.

5.       Health and Safety

·         Ensure that all safety precautions are taken when loading and unloading trucks and items into customers’ vehicles.

·         Comply with all health and safety guidelines, including proper handling and disposal of chemicals, fertilizers, and hazardous materials. Ensure safety protocols are followed during plant care and maintenance.

·         Work on additional duties and assignments as assigned by management.


·         Strong passion and knowledge of plants, gardening, and outdoor living products.

·         Excellent communication and interpersonal skills to interact effectively with customers and colleagues.

·         Physical ability to perform tasks such as lifting heavy bags of soil, plants, and outdoor equipment.

o   Lift to 50lbs occasionally, 30lbs frequently, and 20lbs constantly.

·         Previous leadership, retail or customer service experience is an advantage.

·         Willingness to work flexible hours, including weekends and holidays, especially during peak gardening seasons.

Salary: Hourly wage of $20.00 – $22.00 – wages depending on experience.

Seasonal opportunities to start Mid-April and end early September. One (1) Full-time position available.


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