Website ion2 progression suspension

Position Overview:

The Suspension Technician is responsible for the repair of bicycle & motorsport suspension which may be in for routine service or repair. Suspension sales and set up. Fast pace environment to meet productivity goals. Mechanically inclined and experience a plus.

Responsibilities include but not limited to:

Complete tear down and rebuild of suspensions
Clean and inspect all internal and external assemblies for wear or damage
Ensure proper function and quality standards set by manufacturers
Follow all processes and procedures that are in effect for the operation
Provide great customer service and cover shop hours
Maintain a safe work environment by adhering to all safety regulations
May be asked to do other task like but not limited to: suspension sales, shipping receiving, answering calls/emails, …


Requirements/ Qualifications:

Ability to use tools properly without damaging products
Fast learner about products and procedures
Understand and execute detailed instructions given by Supervisor, Engineers, or Racer
Attention to details/ meticulous
Good communication skills
Good computer skills. Ability to use data base for part searches, create invoice, online search, etc.
Ability to work within a very fast paced environment, meet productivity goals, and have fun with a very dynamic team
Work well independently
Offer great customer service
Minimum 1 year suspension technician or mechanical engineer type background  (bicycle and/or motorsport)
Positive attitude and wants to work in a supportive and fun team environment


Key to success:

Ensure timely repair, following the schedule, be punctual
Inspect, clean, and repair products to ION2 standards
Maintain a clean and organized work area
Advise Service Manager of any problems or part order coordination
Be empowered to ensure maximum fun & safe riding to our clients

Benefits: Full time. Competitive wage. Health Benefits. Industry perks. Training provided.


Location: Invermere, BC. Work in a friendly environment with other high tech skilled mechanic. Your playground just a step away from the shop. Work and play in the Columbia Valley (Canadian Rockies and Purcell Mountains).


Applicants are asked to send their resume to Mylene Lefebvre at We thank all applicants for their interest; however only those candidates selected for an interview will be contacted.

To apply for this job email your details to