Our team shares a passion for Adventures and a close connection to the unforgettable Columbia Valley.

We always strive to go Above & Beyond in all we do!

What perks can you expect?

Work in a dynamic, culturally diverse team
Work experience in an iconic, unforgettable, and inspiring location
A safe work environment

The chance to make life-long friends
Opportunities for career growth or future work at other BCMI Kanata locations
Access to some of the world’s most beautiful and iconic National Parks
What will you do in this job?
Process telephone calls
Register arriving guests and assign rooms

Process guests’ departures, calculate charges and receive payment
Take, cancel, and change room reservations
Resolve minor guest complaints
Refer major guest complaints to Hotel General Manager or Front Desk Supervisor
Balance cash and complete balance sheets, cash reports and related forms
Provide information on hotel facilities and services, and local points of interest
Learn the Night Audit procedures.

Perform related Front Desk duties as directed by Supervisor

What skills and experience do you need for this job?
Previous experience or education an asset
Neat and clean in appearance and work habits
Great attitude
Excellent Guest Relations
Knowledge of languages is considered an asset
Ability to accept direction
Solid understanding of guest service principles
Good communication skills
Knowledge of computers
Typing skills an asset
Ability to work within a Team
What will your work environment be like?
You’ll work in an unforgettable and inspiring location. You’ll see amazing scenery and wildlife. You’ll participate in team events – and fun!
You’ll spend your days in and around the Columbia Valley’s lakes & beaches
You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required