YOUR DAILY MISSION: Assure the finest quality of our beans and food safety systems.

WHO ARE WE?

We’ve been making kick-ass coffee for over 25 years.We’re Canada’s #1 selling Whole Bean coffee. All our coffee is Organic and Fairtrade, roasted right in the Canadian Rocky Mountains smack dab in the middle of nowhere.And it’s not just our coffee that’s good. We’ve been recognized as one of the Best Workplaces in Canada by Great Place to Work since 2015. We work hard and have fun. That’s how we roll.

WHO ARE YOU?

Summing up someone like you is like describing a great coffee blend: you bring a wealth of flavor. You’re organized, patient, sociable, meticulous, and above all, passionate about spreading your love of quality.

Food safety and quality? They are your sweet spots. Nothing fills your cup like creating and maintaining world-class quality, food safety systems, and coffee! You are filled to the brim with knowledge, and keen to teach others about the importance of great manufacturing practices. Driven by your discipline and patience, you raise the bar that sets us apart and you love to connect with others (not to brag or anything).

WHAT WILL YOU DO?

Reporting to our Director of Quality & Safety, you will be maintaining and improving quality and food safety programs. You will get to work with some incredibly kick ass people across departments, collaborating to ensure we are compliant with all regulatory and certification guidelines.

RESPONSIBILITIES

• Work with team members and external partners to continuously improve food safety and quality programs, ensuring alignment with FSSC22000, supporting the external auditing process and developing internal guidelines to maintain compliance.
• Be a subject matter expert for all departments on the implementation and maintenance of the required actions for our Food Safety Management System (based on ISO 22000).
• Develop, update, and work within the overall organizational policy and guidelines to ensure a food safe and quality product.
• Facilitate compliance with food safety regulations, standards, and guidelines.
• Support leaders, staff, and QA Champions with training, troubleshooting, and technical resources and chair the QA Champion meetings.
• Coordinate food safety and quality training needs for all KHC staff.
• Supervise and support our Quality Control Technicians with product testing and data analysis.
• Take on the role of internal auditor for all our internal food safety and quality audits.
• Participate in consumer complaint and nonconformance investigations, document the investigation process and implement corrective actions.
• Support food safety culture throughout the company to further develop engagement and awareness.

QUALIFICATIONS 

• Minimum 3 years’ experience working with food safety programs and adhering to industry certification guidelines through program development and auditing.
• Knowledge and experience ensuring alignment with CFIA and FDA regulatory requirements.
• Detailed knowledge and experience of ISO (or other related) management systems, and product testing and data analysis.
• Formal education or training in food safety including knowledge with Hazard Analysis Critical Control Plan (HACCP), or Global Food Safety Initiative (GFSI) certifications.
• Experience in research, analysis, interpretation and implementation of food safety and quality assurance regulations, programs, documentation, and process improvement.
  Strong working knowledge of MS Office.
• Desire and willingness to share knowledge and build capacity in others, support onboarding and training.

CULTURE CHARACTERISTICS

LOVE A relationship builder, you love working with people as much as systems and processes.
AWAKE You understand regulations and priorities and bring creative solutions that fit the needs of our business, our beans and our people.
INTENTIONAL You are a clear and concise communicator (this is vital!). You focus on the small stuff, uphold high standards for quality, and have a knack for finding the sweet spot of efficiency and effectiveness.
SOPHISTICATED You care deeply about building and maintaining a sophisticated level of quality and high standards, and you don’t leave any of the other donkeys behind in your pursuit of the best.
COURAGEOUS You appreciate people’s input and concerns, and you ask thoughtful questions to get to the heart of the matter and gather data before making decisions.

OTHER INFORMATION

• This is an onsite position located in Invermere, BC. Relocation support is available.
• This is a full-time, permanent position in our Quality & Safety department.

PERKS TO PIQUE YOUR INTEREST

When individuals thrive, communities thrive. And we are here to help that happen. The following perks and programs have been designed with intention, to ensure our people prosper.

• Mug Fillers: Damn good discounts on coffee beans and have all the caffeine you will need to keep you fuelled onsite. These benefits include discounted beverages, food, and merchandise in the Café.
• Livable Wage: All our roles offer a livable wage within the Columbia Valley. The salary range for this position is $75,000 to $85,000 annually.
• Comprehensive Benefits: Designed to support employee wellness and mental health, our benefits program is as full as our mugs! In addition to our standard medical and dental coverage, we offer:$700 wellness and recreation allowance annually.
• $2,000 flexible paramedical services coverage per year.
• A whole heck of a lot of time off including 4 weeks of paid vacation after one year of work.
• Celebrate your birthday with a paid day off and a $100 gift certificate to your local business of choice.
• Access to emergency or crisis support through our Employee & Family Assistance Program.
• Environmental and Community Giving: Our Green Commuting program pays employees up to $3.00 per day for choosing a green commute to work. Our Dream Fund provides Kicking Horse Coffee dreamers with financial funding to put towards community projects.
• Continued Education: All employees have access to world-class, online learning through our partnership with Harvard ManageMentor.
• Exceptional Human Beans: Working with a kick-ass team? We think that is the best perk of all. Our crew of coffee lovers love what they do and are great at it too!

HOW TO APPLY

Sound like your cuppa? You should probably apply. Create your account with our candidate portal (through Get Hired) and submit your resume and application form. Since you’re more than just a resume, please be prepared to answer a few questions about yourself.

This posting will remain open until April 25, 2025 with applications reviewed as they are received. So don’t delay, apply right away!

SPIRIT OF LOVE

Love means welcoming everyone to ensure an inclusive place for all. We seek team members from all walks of life, backgrounds, and cultures.