Fulfillment & Logistics Team Leader A.K.A. Captain of Ship(ping)

Fulfillment & Logistics Team Leader A.K.A. Captain of Ship(ping)

Website Kicking Horse Coffee

Wake Up & Kick Ass

YOUR DAILY MISSION: Ensure smooth sailing of all things coming and going, making sure we are accurate and on time, every time.

You may just be the most organized person on the entire planet. Marie Kondo, eat your heart out. But seriously, whether its spreadsheets, shipment coordination or even a nice lil colour-coded filing system, no one does structure like you. Words like “planning”, “efficiency” and “flow” may even give you the urge to break out in song. KPIs? Don’t even get us started! But most importantly, you are a connector. People are your jam and you love watching team members grow. You understand that as cliché as it sounds, teamwork does in fact make the dream work. When we mix your love for people with your next-level organization skills, add a dash of incredible team members and just a pinch of kick-ass coffee, we have the makings of a pretty freaking sweet system that will take our product all over North America.

If fulfillment and logistics was a ship, you’d be the captain. Standing tall and ready at the helm, you steer us through the calm, sometimes slightly wavy, waters of shipping and receiving. You will use your wheelhouse-view to see both the big picture and the day-to-day operations in order to ensure smooth sailing. Your crew is responsible for all things arriving and departing our facility, including our green beans, packaging supplies, and our finished product. This makes you the go-to for all things coming and going. Aye, aye, captain!


  • Lead and inspire a small, but mighty crew of Material Handlers.
  • Manage all people-related tasks from recruitment to training to recognition to scheduling to payroll.
  • Ensure quality standards are met, all policies and procedures are followed, work is being done safely, and corrective action is taken as necessary.
  • Administer required department audits and reporting in Safe Food 360, following the Food Safety
  • Management System (FSMS) standard.
  • Actively participate and support Safety and Quality Assurance initiatives.
  • Handle all of Fulfillment and Logistics planning, resourcing, staff scheduling, budgeting, and communicating to VP of Operations.
  • Create and maintain Standard Work Procedures for all department functions.
  • Be proficient in our Enterprise Resource Planning system.
  • In collaboration with the Planning & Logistics Manager, determine, monitor, and manage metrics for dept performance (KPI’s).
  • Participate in daily Kaizen and leadership meetings as required.
  • Lead department in Kaizen training and continuous improvement initiatives and projects.
  • Account for inbound/outbound freight scheduling and Carrier dispatching.
  • Administer shipping paperwork as required with accuracy including Bills of Landing, Packing Slips,
  • Advance Shipping Notifications, and International Customs documents.
  • Receive, validate, audit and warehouse put-away of inbound materials including production material & green beans.
  • Conduct product cycle counts and reconciliation, including finished goods and chep pallets.
  • Complete miscellaneous invoice approvals for accounts payable processing and department purchase requisitions.
  • Support the crew on deck as needed.
  • Troubleshoot any inbound or outbound shipping issues with carriers as they arise.
  • Generate regular feedback, thoughts ideas, and suggestions from the team, ensuring that requests are addressed and followed up in a timely manner.
  • Act as a calming influence during challenging situations through respectful and professional conduct.


  • Minimum high school diploma, post-secondary education preferred.
  • Previous experience in a warehouse or manufacturing an ASS-et.
  • 2-3 years experience in a leadership role.
  • Forklift experience would be considered an ASS-et.
  • Excellent computer skills and ERP experience is great too!



  • A seamless connector of the people, you bring the team together and ensure the ship is right on track! Teamwork makes the dream work, baby.
  • Genuine, professional, and fun attitude, with a positive, “glass half full” outlook on life.


  • Curiosity first, you pay attention to people’s ideas and concerns. You ask questions to get to the heart of the matter and get the data before jumping to conclusions.
  • Collaborative, you know when to speak up when product does not meet standards and work with team members to find a positive solution and approach.


  • Passion for process and systems, structure is your vibe, ya know?
  • Ability to add a touch of innovation and creativity to all tasks and projects.
  • Time management pro. Calendars, checklists, deadlines? That is your jam right there!
  • Down for the details, you feel zen looking at a nicely organized spreadsheet.


  • “Safety first” mindset: you set high standards for safety and quality assurance.
  • Ability to identify opportunities for continuous improvement to improve efficiency and process.


  • You take the donkey by the horns, if ya know what we mean. You have the initiative to take ownership and get the work done (without micromanaging).

When individuals thrive, communities thrive. And we are here to help that happen. The following perks and programs have been designed with intention, to ensure our people prosper.

  • The Dough: This annual salary, depending on experience, is $61,800 – $72,100.
  • Comprehensive Benefits: Designed to support employee wellness and mental health, our benefits program is as full as our mugs! In addition to our standard medical and dental coverage, we offer:
  • $700 wellness and recreation allowance annually.*
  • Two weeks of paid vacation.*
  • Five paid Health Days for your health and wellness.
  • Celebrate your birthday with a paid day off and a $100 gift certificate to your local business of choice.
  • Access to emergency or crisis support through our Employee & Family Assistance Program.
  • Mug Fillers: Damn good discounts on coffee beans, and have all the caffeine you will need to keep you fuelled onsite. These benefits include discounted beverages, food, and merchandise in the Café.
  • Environmental and Community Giving: Our Green Commuting program pays employees up to $3.00 per day for choosing a green commute to work. Our Dream Fund provides Kicking Horse Coffee dreamers with financial funding to put towards community projects.
  • Continued Education: All employees have access to world-class, online learning through our partnership with Harvard ManageMentor.
  • Exceptional Human Beans: Working with a kick-ass team? We think that is the best perk of all. Our crew of coffee lovers love what they do and are great at it too!
    *pro-rated for contract length


  • This role is located in beautiful Invermere, BC! Applicants must be willing and able to work out of our HQ.
  • This position is available on a contract basis for a duration of a minimum of 6 months, providing an excellent opportunity to gain experience and make an impact within our organization.

Sound like your cuppa? You seem like a mover-and-a-shaker. You should probably apply. Create your account with our candidate portal (through Get Hired) and submit your resume and application form. Since you’re more than just a resume, please be prepared to answer a few questions about yourself including:

  1. Tell us one thing about yourself we would not find on your resume.
  2. Why do you want to work with us?
  3. What inspires you about small-town, mountain living?

This posting will remain open until the position is filled, with applications reviewed as they are received. So don’t delay, apply right away!

Love means welcoming everyone to ensure an inclusive place for all. We seek team members from all walks of life, backgrounds, and cultures.

To apply for this job please visit easyapply.co.