The Park Supervisor oversees the day-to-day operation of the park and reports to the Facility
Operations Manager. They are trained and orientated in the operational procedures of ValleyZip
and are responsible for ensuring excellent customer service is provided. This is a key holder
position where you will be working closely with all departments at ValleyZip.

Responsibilities
– Mentoring, motivating, and supervising the other employees
– Monitoring the flow of guests and making decisions about ratios and timing
– Conducting weekly course inspections and keeping the log books organized
– Assisting in reception and filling in for Zipline Guides when needed
– Conducting morning meetings and delegating tasks to staff
– Opening and Closing of the park.

Requirements
– Previous experience in a supervisor role and/or aerial park experience
– Valid Driver’s licence and First Aid Training
– Comfortable working at height in suspension
– Experience in customer service. Candidate must have strong leadership,
communication, and problem solving skills. Able to foster teamwork and work well in
high pressure situations.