Website Valley Zipline Adventures
The Reception Wiz is the 1st point of contact for our guests and an integral part of our team.
You’ll be welcoming our guests as they arrive on-site and assisting them through the Check-In
Process and the Booking Process. You must have strong customer service skills and be able to
manage large groups at a time while keeping them organized for their upcoming activities.
– Answers calls, respond to online chat request and build bookings
– Take payment from guests and balance your cashouts at the end of the day
– Ensure waivers are signed and filled out properly
– Describe the activities to guests and answer any questions they have
– Keep the tour time schedule up to date and keep the guides informed of any important
details about their upcoming tours
– Previous customer service experience is an asset
– Friendly demeanor and able to easily chat with others
– Able to manage guests and the phone lines simultaneously, while providing a high
degree of professionalism and service to our guests
– The candidate must have strong leadership, communication, and problem-solving skills.
– Able to foster teamwork and work well in high-pressure situations. Organizational skills
are a must in this role and experience with Booking Software and Excel are an asset.
To apply for this job email your details to firstname.lastname@example.org.