Summer - Work Columbia Valley

Executive Assistant/Operations Manager

About Us We are the Principals of boutique and tech-saavy accounting and wealth management firms sharing a physical office space in Invermere BC. We are committed to leveraging cutting-edge technologies, including GenAI and other automation tools, to deliver exceptional, personalized services with a focus on efficiency, precision, and innovation. We pride ourselves on maintaining the highest standards of excellence while continuously investing in progressive tech-forward solutions to enhance both client experience and internal processes. We subscribe to a work-hard, play-hard philosophy and looking for a like minded professional to integrate into our executive team and support us to execute our vision! Position Overview We are seeking a dynamic and multi-disciplinary full-time Operations Manager/Executive Assistant to drive the workflows and operations of our firms. This role requires a forward-thinking individual with a passion for technology, process optimization, and providing exemplary client service. In addition to providing proactive and seamless Executive Support, you will be responsible for implementing and maintaining digital systems and workflows that enhance firm operations and integrate those systems for joint clients of both firms. You will be comfortable with jargon common to the industry and a solid understanding of deadlines and requirements our clients face. You will also play a key role in our digital marketing strategies, ensuring seamless integration of technology to improve both internal workflows and client experience. Key Responsibilities Executive Assistance

Primary point of contact for the Principals, managing all correspondence, scheduling, and confidential matters.
Manage complex calendars, coordinate meetings, and prepare agendas, minutes, and reports.
Organize travel arrangements, ensuring all logistics are meticulously handled.
Draft, proofread, and edit communications, presentations, and documents with accuracy and attention to detail.
Support as required with various ventures and projects.

Operations Management & Process Optimization

Research and successfully implement digital tools, ensuring integration with all digital workflows, (e.g., CRM, cloud-based office solutions) to enhance firm operations.
Automate internal processes by developing and refining workflows to support and improve both internal efficiency and client experience.
Implement, maintain and continuously improve operational workflows to improve firm-wide efficiency and client service by leveraging digital tools and solutions.
Champion onboarding and training new team members on systems and processes.
Plan and coordinate company events, meetings and conferences.

Client Experience & Relationship Management

Act as a key point of contact for our valued clients, ensuring prompt and courteous service.
Coordinate and prepare for client meetings, prepare documentation, and manage follow-ups.
Automate administrative tasks to streamline client interactions and enhance the service experience.
Design, implement and maintain client-facing digital tools and forms (e.g., JotForms, MailChimp) to communicate, collect and manage data efficiently.
Maintain confidential client and firm records, ensuring compliance with regulatory standards and firm policy.

Marketing Management

Develop and implement comprehensive digital marketing initiatives, focusing on social media strategies, to promote the firm’s services.
Manage social media platforms and create engaging and relevant content (written and graphic).
Assist with developing marketing assets and managing the online presence of the Principals.

Qualifications

Minimum of 3 years of experience in a combined executive assistance, operations management, or digital systems role, preferably within accounting, finance, or wealth management. Relevant post-secondary credentials such as a BComm or BBA would be considered an asset.
Proven ability to support senior executives in a fast-paced environment with a commitment to continuous improvement.
Experience and proven results researching, recommending and implementing software and other digital tools to enhance operations.
Strong understanding of digital marketing strategies, including social media, content creation, and online marketing campaigns.
Familiarity with CRM/ERP systems, cloud based office applications, and project management software.
Hands-on experience with form creation tools (e.g., JotForms) and automation platforms.
Exceptional organizational skills with the ability to think critically to manage competing priorities and multi-task effectively.
Excellent written and verbal communication skills.
A high degree of professionalism, discretion, and integrity in handling sensitive information.
Must be legally entitled to work in Canada.

Compensation & Benefits We offer competitive salary and benefits package. Benefits include private health spending, professional development support, great coffee and office snacks, and support for work-life balance such as paid personal care time. To Apply Please send a creative and relevant application for the position to hello@aspirecpa.ca, sharing why you will be the ideal fit for this position and our team! The position will remain open until we connect with the ideal candidate; interviews are expected to start in early 2025!

Packaging Technician

YOUR DAILY MISSION: Pack, inspect, and box the best coffee on the planet. WHO ARE YOU You’re the whole package. Pun intended. You go with the flow. You are flexible, adaptable and ready to tackle whatever the day brings. Change? Scary? Nah, you can handle it. You work best in a role where you can be on your feet, moving around quickly, and keeping busy with an upbeat environment and crew. You’re also curious. Curious about our coffee, our equipment, and all the processes in between. You are comfortable flying solo, but you’d rather work with a team. Because what’s better than one Packaging Technician? 20+ Packaging Technicians, obviously. WHAT WILL YOU DO? Not to brag, but our Packaging Line Technicians are the best baggers in the biz. Mainly due to their stealth ability to package, inspect, box, and prepare to ship the best coffee in the country, all while focusing on safety and efficiency. But it could also be due to their lightning-fast speed or their chameleon-like adaptability. In this role, you’ll learn and do all of the above while working closely with your team to perform daily clean-ups, room preparations, and relentless quality control. Being a Line Technician involves repetitive, physically demanding work in a team setting. But that’s not all. Our team exercise their minds, too. Over time, your leaders will train you on our equipment, helping you to become a master machine operator. RESPONSIBILITIES

Follow standard operating procedures to bag and box our beans!
Inspect all finished products to ensure quality control standards are being met.
Identify and communicate defects and process errors that compromise quality and standard operating procedures.
Operate packaging equipment using HMI touch screen.
Perform basic troubleshooting on some equipments.
Enter data into ERP software, allocating materials and maintaining inventory.
Perform daily clean-ups and room preparations.
Follow all health and safety policies and procedures in place.
Participate in Kaizen/Continuous Improvement or any new initiative as required.
Willing to be cross-trained across different production departments and might jump in to help out in other areas as needed. It’s all about teamwork and versatility!
Special project tasks as assigned.

QUALIFICATIONS

Experience working in physically-demanding role, working on your feet 8 hours a day, lifting, bending, and twisting!
Previous work experience in a manufacturing or production setting, and operating production equipment or packaging machinery is considered an asset.
Basic computer skills and data entry experience is required. Experience using Microsoft Excel is an asset. Open to learning and developing new skills is a must!
Legally entitled to work in Canada.

PERSONAL ATTRIBUTES

Genuine, professional, and fun disposition with a positive, “mug half full” outlook on life.
Change doesn’t scare you; you’ve got grit! Willingness to adapt, learn, and grow as you navigate change.
A strong curiosity and a desire to continuously learn and improve.
Superb manual dexterity and the ability to perform quick movements.
Physically able to stand for eight hours a day while lifting, bending, twisting, and sometimes even dancing. Ability to lift and pull up to 50 pounds.
Capable of remaining alert and attentive while monitoring a number of moving pieces.
Desire to annihilate mediocrity with strong attention to detail and high personal standards for quality.

PERKS TO PIQUE YOUR INTEREST When individuals thrive, communities thrive. And we are here to help that happen. The following perks and programs have been designed with intention, to ensure our people prosper.

The Dough: Living wages for all our roles, specifically this role starts at $20.40 per hour
Comprehensive Benefits: Designed to support employee wellness and mental health, our benefits program is as full as our mugs! In addition to our standard medical and dental coverage, we offer:
$700 wellness and recreation allowance annually.
$2,000 flexible paramedical services coverage per year.
Ten paid Health Days for your health and wellness.
A whole heck of a lot of time off including 4 weeks of paid vacation after one year of work.
Celebrate your birthday with a paid day off and a $100 gift certificate to your local business of choice.
Access to emergency or crisis support through our Employee & Family Assistance Program.
Mug Fillers: Damn good discounts on coffee beans, and have all the caffeine you will need to keep you fuelled onsite. These benefits include discounted beverages, food, and merchandise in the Café.
Environmental and Community Giving: Our Green Commuting program pays employees up to $3.00 per day for choosing a green commute to work. Our Dream Fund provides Kicking Horse Coffee dreamers with financial funding to put towards community projects.
Continued Education: All employees have access to world-class, online learning through our partnership with Harvard ManageMentor.
Exceptional Human Beans: Working with a kick-ass team? We think that is the best perk of all. Our crew of coffee lovers love what they do and are great at it too!

ADDITIONAL INFO

We work eight-hour days, Monday to Friday.
We are hiring for a full-time, permanent position on our PM Shift (2:00 pm – 10:00) with the flexibility to work the AM Shift as needed (6:30 am – 2:30 pm).

HOW TO APPLY Sound like your cuppa? You seem like a mover-and-a-shaker. You should probably apply. Create your account with our candidate portal (through Get Hired) and submit your resume and application form. Since you’re more than just a resume, please be prepared to answer a few questions about yourself including:

Tell us one thing about yourself we would not find on your resume.
Why do you want to work with us?
What inspires you about small-town, mountain living?

This posting will remain open until the position is filled, with applications reviewed as they are received. So don’t delay, apply right away! SPIRIT OF LOVE Love means welcoming everyone to ensure an inclusive place for all. We seek team members from all walks of life, backgrounds, and cultures.

Maintenance Technician (Electrician)

YOUR DAILY MISSION: Safely and efficiently repair, maintain, and install equipment within our facility. WHO ARE WE? We’ve been making kick-ass coffee for over 25 years. We’re Canada’s #1 selling Whole Bean coffee. All our coffee is Organic and Fairtrade, roasted right in the Canadian Rocky Mountains smack dab in the middle of nowhere. And it’s not just our coffee that’s good. We’ve been recognized as one of the Best Workplaces in Canada by Great Place to Work since 2015. We work hard and have fun. That’s how we roll. WHO ARE YOU? You’re a workhorse charged with a spark! You like to take things apart and figure out how to put them back together. You have a knack for all things electrical and take charge when it comes to driving projects aimed to amp up process and continuous improvement. Band-Aid solutions? Hard no. You fix things the right way and never settle for anything less than the highest of quality! WHAT WILL YOU DO? Working with a team of talented technicians, you will put your savvy electrical skills to work to ensure our equipment is running as effectively and efficiently as possible. More specifically, this role is responsible for the following: RESPONSIBILITIES

Troubleshoot, repair, maintain, install, and upgrade production equipment in the facility, including packaging and coffee roasting equipment.
Work respectfully and collaboratively with teammates, coworkers, and external contractors.
Work with our Maintenance Planner to schedule preventative maintenance and repairs while maintaining an inventory of critical and general spare part levels.
Develop and maintain Electrical Standard Operating Procedures (SOPs), maintenance records, and required electrical work permits.
Champion best practices in the areas of preventative maintenance, lean manufacturing, and process improvement, ensuring the efficient flow of production with the least possible downtime.
Dream team material. You support the growth and development of other team members as a trainer through our apprenticeship program.

QUALIFICATIONS

Ticketed Electrician with 2–5 years of experience working with industrial equipment.
Experienced in commercial and residential wiring.
Skilled in root cause analysis and equipment troubleshooting techniques.
Knowledge in the repair of vacuums, chain-veys, blowers, gearboxes, and calibration of scales.
Understanding and ability to read schematics for pneumatic, electrical, hydraulic, mechanical, and propane control systems.
Knowledge of HMI/VFD navigation and PLC ideology.
Ability to use technical formatting and language when reporting material, machine, or process deficiencies and able to articulate and communicate in easy to understand terms.
Confident use of Microsoft Office and other organizational tools.
Certified in WHMIS, Forklift, (Hu)manlift, Fall-Arrest, Confined Space, LockOut/TagOut, or Rigging and Hoisting an ASS-et.

CULTURE CHARACTERISTICS LOVE You are a connector and have exceptional interpersonal and communication skills. You enjoy working and contributing in a collaborative/team-based environment. AWAKE You have a genuine and fun disposition and see the “mug half full”. INTENTIONAL You take pride in your work, take initiative when you see the opportunity, and follow through on tasks. Calm, cool, and collected in high-stress and challenging situations. SOPHISTICATED You have strong attention to detail and excellent time management. You place a high standard for quality. A natural leader with the ability to coach and mentor team members, fuelling team development, and growth. COURAGEOUS You adapt. Change doesn’t scare you; you’ve got grit! Willingness to adapt, learn, and grow as you navigate change in a fast-paced, energetic environment. ADDITIONAL INFO

Must be legally entitled to work in Canada.
This role is located in our headquarters in Invermere, British Columbia.
This is a full-time, year-round role.
This role operates on a 4-day x 10-hour schedule including 1 weekend day per week.

The Dough: The salary range for this role will be $35.86 – $44.54 per hour. We will take into consideration the level of experience the successful candidate brings to the role.
Comprehensive Benefits: Designed to support employee wellness and mental health, our benefits program is as full as our mugs! In addition to our standard medical and dental coverage, we offer:
$700 wellness and recreation allowance annually.
$2,000 flexible paramedical services coverage per year.
A whole heck of a lot of time off including 4 weeks of paid vacation after one year of work.
Celebrate your birthday with a paid day off and a $100 gift certificate to your local business of choice.
Access to emergency or crisis support through our Employee & Family Assistance Program.
Mug Fillers: Damn good discounts on coffee beans and have all the caffeine you will need to keep you fueled onsite. These benefits include discounted beverages, food, and merchandise in the Café.
Environmental and Community Giving: Our Green Commuting program pays employees up to $3.00 per day for choosing a green commute to work. Our Dream Fund provides Kicking Horse Coffee dreamers with financial funding to put towards community projects.
Continued Education: All employees have access to world-class, online learning through our partnership with Harvard ManageMentor.
Exceptional Human Beans: Working with a kick-ass team? We think that is the best perk of all. Our crew of coffee lovers love what they do and are great at it too!

HOW TO APPLY You seem like a mover-and-a-shaker. You should probably apply. Create your account with our candidate portal (through Get Hired) and submit your resume and application form by Monday October 31, 2024. Since you’re more than just a resume, please be prepared to answer a few questions about yourself including:

Tell us one thing about yourself we would not find on your resume.
Why do you want to work with us?
What inspires you about small-town, mountain living?

SPIRIT OF LOVE Love means welcoming everyone to ensure an inclusive place for all. We seek team members from all walks of life, backgrounds, and cultures.

Barista Sales Person

We are looking for a cheerful, responsible, energetic team member who would enjoy serving coffee and loves fresh pastries and coffee. If you like to work in a welcoming, quick-paced and creative environment, we would like to hear from you! Apply with a resume at the Bakery Store or send us an email.

Columbia Valley Housing Society Manager

Contract Term: 12-months October 1, 2024 – September 30, 2025 (start date flexible) Contract Amount: Up to $50,000 (including all related expenses) Closing: This application will remain open until the position is filled Hours: We estimate an average need of approximately 20 to 25 hours per week. SUMMARY: The Vision of the Columbia Valley Housing Society (CVHS) states; “Enabling residents to create a secure home and work in the Columbia Valley”, which will be delivered through our Mission to “Own and manage housing that results in opportunities for living and employment”. As the CVHS continues to evolve, the Columbia Valley Housing Society Manager will play a key role in ensuring the long-term success of the society. Deliverables will be set and performance will be measured by the CVHS board of directors and successful candidate will work closely with the board Chair/President. DUTIES: • Work with local, provincial, and federal community partners to deliver new affordable housing. • Create and deliver an education campaign for homeowners on processes to add a secondary suite or carriage house. • Provide insight into developing housing using the Housing Needs Assessments from each Columbia Valley community. • Prepare documents for funding including applications and reporting. • Prepare monthly updates for the housing society board of directors. • Prepare quarterly updates for local governments. • Administer all things related to the Columbia Valley Housing Society, including but not limited to: o Organizing and running monthly board meetings, open-house events, and workshops. o Internal & External Communications for the Society. o Managing or helping to manage the content on the CV Housing Website. • Work with developers and board directors to explore opportunities for projects to be moved forward. • Seek funding from non-government organizations towards acquisition and development of housing assets. • Prepare documents and applications for programs through entities like BC Housing and CMHC. • With support from the CVHS board, oversee and manage properties under ownership or lease by the CVHS. • Work to develop, maintain, and update Memorandum of Understanding agreements between the CVHS and local governments. • Other duties may be added as required or assigned upon mutual agreement between the contractor and CVHS, noting that some duties may also be re-assigned or eliminated as things evolve. QUALIFICATIONS & PREFERRED SKILLS: • Project management, including fund development and grant writing. • Familiarity with government operations and processes. • Strong computer literacy including proficiency with Microsoft Office. • Multi-pronged communication experience (digital, print, grant application writing). • Knowledge and ability to maximize social media platforms such as writing posts, creating events and general oversight of our accounts as well as updating the CVHS website. • Confidence to take on new tasks and projects without a high amount of supervision. • Excellent interpersonal skills both in person and by phone, with high professionalism. • Experience in budgeting & bookkeeping processes is considered a strong asset but not required. • Building design, construction, and land development experience are considered strong assets. CONTRACT REQUIREMENTS: • The CVHS Board is open to discussion around hybrid working conditions, however maintaining regular office presence and in-person meetings will be required. • Work-related travel within and outside of the region will occur from time to time. • A budget with approved expenses will be co-created between the Contractor and the CVHS Board. • The majority of your work will occur during business hours however there will be some early mornings, weekends, and evening work as operations dictate. • Maintaining a home base in the Columbia Valley, and, demonstrating knowledge of our local economy & community is integral to this being successful in this role. APPLICATION CRITERIA & TIMING: • Proposals for this contact will be accepted up until 5:00pm Mountain Time on Friday September 13, 2024. Follow up with qualified proponents will occur between September 16 through to 20, 2024. • An extension to this timeline may occur if a qualified proponent hasn’t been identified. • You must be legally able to work in Canada. • To apply, please submit your cover letter and proposal via email to info@cvhousingsociety.ca. ADDITIONAL NOTES & COMMENTS: • Your work will be strongly supported by the CVHS Board of Directors and the Columbia Valley Chamber of Commerce Team. • You will also be closely connected to, and supported by, the Columbia Valley Community Economic Development Office/r and the Columbia Valley Tourism Marketing Society. • We appreciate all applicants who will apply for these roles, however only those selected for an

Counter service/all rounder

Full time or part time, daytime, Wednesday thru Friday and/or weekends. duties include: taking orders/handing cash, barista, bussing, food prep, dishwashing, general cleaning. 18.50/hr to start plus tips and lunch

Production Support – On Call / Casual

YOUR MISSION: To provide relief support for our production crew – keeping those beans a-roasting and/or packaging the best coffee on the planet. WHO ARE WE? We roast Canada’s #1 whole bean coffee. Our Arabica beans are 100% certified Organic and Fairtrade. We’ve been doing this for over 26 years, smack dab in the middle of the Rocky Mountains.And our coffee beans aren’t the only ones winning awards around here. Our human beans kick ass too! Kicking Horse Coffee has been a certified Great Place to Work® since 2015. In 2018, we were named the #1 Best Workplace in Canada. Whoa! We believe creating a workplace that offers great careers and access to an exceptional lifestyle. It’s why we’ve made a commitment to become a living wage employer. The spirit of Kicking Horse Coffee can be summed up in five words: awake, courageous, intentional, sophisticated, and love, yep, love. These are the values at our core, the foundation of our culture. WHO ARE YOU? You go with the flow. You are flexible, adaptable, and a quick learner. Change? Scary? Nah, you can handle it. You work best in a role where you can be on your feet, moving around quickly, and keeping busy with an upbeat environment and crew. You kind of like being on call – and ready to jump in when we need you! WHAT WILL YOU DO? You are part of our on-call crew that support our Roasting and Packaging teams. Packaging: Focusing on safety and efficiency, you will package, inspect, box and prepare to ship the best coffee in the country. You’ll work closely with your team to perform daily clean-ups, room preparations and relentless quality control. Being a ninja involves repetitive, physical work in a team setting. But that’s not all. Our ninjas exercise their minds, too! We love ideas for continuous process improvement! Roasting: As a member of Kicking Horse Coffee’s elite roasting team, you’ll make sure your crew has everything they need to rock‘n’roast. This includes setting up the roasting room, cleaning our equipment, keeps an eye on green bean quality and provides coverage for other team members. You’ll also be a chauffer to our beans, transporting them between our roasting room and packaging machines. To get specific, this role will be responsible for the following: RESPONSIBILITIES PACKAGING:

Follow standard operating procedures to bag and box our beans!
Inspect all finished products to ensure quality control standards are being met.
Perform daily clean-ups and room preparations.
Follow all health and safety policies and procedures in place.
Special project tasks as assigned.

ROASTING:

Prepare the roasting room for production according to the daily roast list.
Manually load green beans into roasting hoppers, ensuring precise recipe compliance.
Transport roasted beans from roasting to packaging, ensuring accurate labelling.
Weigh and enter roasted coffee info to our ERP system accurately.
Perform daily clean-ups and room preparations.
Participate in Roasting Department staff meetings, providing input and insights.

QUALIFICATIONS

Forklift operator certificate or a willingness to obtain.
Good computer skills.
Physically able to lift, stand, push and have good understand of workplace safety.

CULTURE CHARACTERISTICS We are looking for people that embody our purpose, soul, and spirit. We want to work with folks that will nurture and enhance our culture of belonging, inclusivity, and love. In practice, this means you are: AWAKE: Reliable and ready to wake up and kick ass. You have excellent time management skills combined with a strong sense of urgency. You are aware of how you impact the world and those around you, as well as how the world, impacts you. INTENTIONAL: You do everything with good intention. You act with kindness, respect, and professionalism. COURAGEOUS: You are willing to adapt, learn, and grow as you navigate change. You have a strong curiosity and a desire to continuously learn and improve. SOPHISTICATION: You annihilate mediocrity with strong attention to detail and high personal standards for quality. LOVE: You have a positive and fun disposition. You have a “mug half full” approach to life. You are a collaborator by nature and enjoy working alongside a big team. ADDITIONAL INFO

This is an on-call role with no guarantee of hours or consistent work.
Shift times may be anywhere from 4 – 8 hours per day, with start times as early as 6:00 am and end times as late as 10:00 pm.

Living wages for all our roles, specifically this role starts at $20.40 per hour
Mug Fillers: Damn good discounts on coffee beans, and have all the caffeine you will need to keep you fuelled onsite. These benefits include discounted beverages, food, and merchandise in the Café.
Environmental and Community Giving: Our Green Commuting program pays employees up to $3.00 per day for choosing a green commute to work. Our Dream Fund provides Kicking Horse Coffee dreamers with financial funding to put towards community projects.
The best perk of all, an exceptional crew of human beans that love what they do and kick ass at it too. Foodies, cooks, coffee lovers, fun havers and hard workers alike.

HOW TO APPLY Create your account with our candidate portal (through Get Hired) and submit your resume and application form. Since you’re more than just a resume, please be prepared to answer a few questions about yourself including:

Tell us one thing about yourself we would not find on your resume.
Why do you want to work with us?
What inspires you about small-town, mountain living?

Taxi Driver

We are professional, agile, customer-centric, and our goal is to Provide Reliable, Safe Transportation to our local and tourist population. Our work environment includes: Relaxed atmosphere On-the-job training Flexible working hours Safe work environment We’re seeking Class 4/2/1 Taxi Drivers with a safe driving history. If you’re eligible and willing to get a Class 4 license to work with us, we can provide training. Responsibilities: Pick up local passengers and drive them to destinations around the area. Help passengers with luggage and assist passengers with special needs Collect taximeter fares Maintain travel logs and record cash and credit transactions Maintain contact with taxi dispatch unit Clean and make minor repairs to vehicle or take vehicle for servicing Job Types: Full-time, Part-time Pay: $700.00-$900.00 per week Expected hours: 24 – 48 per week Benefits: Flexible schedule Flexible Language Requirement: French not required Schedule: 10 hour shift 8 hour shift Evening shift Holidays Morning shift Night shift On call Weekends as needed Supplemental pay types: Commission pay Tips License/Certification: Class 4 License (required) Expected start date: 2024-08-01

Room Attendant

At INNHotels, our mission to share our Canadian experience of tourism, culture, and history with our guests begins first and foremost with our employees/team/staff that deliver this exceptional, quality experience. We wouldn’t be a leader in hospitality, sustainable tourism, or community development without the wonderful people that work with us to grow our company vision. Are you a positive self motivated person who is adaptable and looking for change? Are you an excellent team motivator who is excited to work and live in the Columbia Valley? If you are ready for outdoor adventures and meeting new people, then come join our team at the Copper Point Resort where we can continue to create the best possible experiences for our guests and each other! JOB SUMMARY: The team here at Copper Point work together each day to create an unforgettable, picture-perfect experience for our guests. As a Housekeeper you are the key to creating a clean and comfortable stay for our guests. JOB RESPONSIBILITIES:

Provide cleaning services for guests on a day-to-day basis.
Complete task sheets of listed rooms to be cleaned each day.
Observe and report any maintenance repairs needed.
Work with cleaning chemicals; proper use training will be provided.
Help stock and maintain cleaning supplies, linen carts, and linen rooms.
Return Lost and Found items to the housekeeping office.
Abide by all resort safety procedures to always ensure safety of both staff and guests.
Maintain the cleanliness of hallways and public areas during certain times (vacuuming, dusting, etc.)
Move and arrange furniture and turn mattresses.
Taking garbage to loading dock areas.
Respond to guest requests and deliver to guests upon request.
Assists Colleagues as directed by Team Lead and Housekeeping Manager.
Assist in laundry when required.
Perform other duties as required and assigned by the Team Lead and Housekeeping Manager.

QUALIFICATIONS:

Knowledge in and passion for the customer service industry.
Strong attention to details.
Energetic, flexible, reliable, hands-on individual with initiative and integrity.
Ability to multi-task and work under pressure in a fast-paced work environment.
Good organizational, communication and interpersonal skills.
Friendly and pleasant demeanour, courteous, self-motivated, and professional.
Ability to work efficiently with minimal supervision, independently and as part of a team.

REQUIREMENTS:

High school diploma or equivalent
Ability to lift up to 50lbs, pushing, pulling, bending, kneeling, and lifting.
Education and experience in hotel industry are an asset.
Standing for extended periods of time.
Available to work weekends.

WHO WE ARE: Copper Point Resort is part of INNHotels, a family of independent hotels. We have properties in Canmore, Jasper, Red Deer, Stony Plain, Grande Cache, Valemount and Invermere. WHAT WE OFFER:

A great work environment with opportunities for development and career advancement within Copper Point Resort and the INNHotels family of hotels.
A competitive compensation package. Staff events and seasonal discounts on local adventure activities.
Hotel Discounts as part of the INNHotels family of hotels.
The opportunity to live and work in the beautiful Columbia Valley.
Staff accommodation available

Do you think you would make a good candidate? Apply online with your resume and cover letter stating why you are interested in this role and area to live. We would like to thank all applicants for applying, however only those selected for an interview will be contacted.

Client Services & Logistics

Eagle-Eye Tours is based in Windermere, BC and is Canada’s largest birding tour operator, offering 75+ tours worldwide each year. To continue delivering exceptional experiences for our clients, we need someone who can handle client correspondence and help pull these tours off without a hitch. This is a long-term position where we can discuss your preferred number of hours/week (30-40). You will have a variety of tasks to keep you busy from researching hotels in Australia to helping clients going to the Arctic. What we are looking for: Strong computer skills Excellent verbal and written communication skills Comfortable using email, CRM systems, and other relevant software Highly organized with the ability to manage multiple tasks and priorities efficiently Ability to work independently Maintain a positive mindset and a strong commitment to assisting customers Ability to work collaboratively within a team and contribute to a positive work environment University degree A passion for travel Some of your key responsibilities will include: Client correspondence including: Sending key Creating and updating their invoices Answering client questions Planning the logistics for a group of tours, including Researching and booking hotels Booking vehicles, flights and boat trips Keeping track of expenses Assembling all the key information for the tour guide Expectations: Rigorous attention to detail when planning and organizing your tours and interacting with clients Maintain a high standard of prompt and effective response to inquiries A drive to help deliver exceptional experiences for our clients Ability to complete tasks very well on specified timelines A customer-centric mindset to addressing customer concerns and feedback Collaborate closely with your co-workers to ensure seamless communication and provide mutual support. A willingness to embrace new systems and changes in how we operate as we are constantly looking to automate and improve our systems Complete the travel insurance exam within 3 months of starting this position – we will assist with this. Why work for us? Competitive salary of $24.30/hr to start, increasing to $25.30/hr once you have completed training to sell insurance (equivalent to $52,600 at 40 hrs/week) Flexible medical benefits via a health spending account Flexibility on the number of hours per week (within the range of 30 – 40 hours/week) Paid vacation and opportunities for additional unpaid leave Opportunity for some remote work Being part of a great team at a very unique and innovative business Being part of a business that prioritizes conservation We anticipate work beginning as soon as you are available. We expect you to be based in the Columbia Valley, but remote work is possible. Please submit your resume and a brief story about a personal travel experience by 5 pm on August 11th via www.eagle-eye.com/careers/