Hospitality and Activities Coordinator
Seasonal Work Term: June 1, 2024-September 5, 2024
(Job Posting date: February 2024)
Use your talents and education to be part of something special in the lives of thousands of resort guests of all ages at RidgeView Resort in beautiful Radium Hot Springs, B.C. (approx 3 hours west of Calgary, Alberta). Live in comfortable semi-private and newly renovated accommodations (provided) in the most pristine and beautiful mountain scape in the Canadian Rockies.
RidgeView Resort is a luxury RV and Vacation Home property in operations for over 35 years. With a family and community building focus, RidgeView is works very hard to maximize our guest’s experience through carefully curated events and activities for all ages.
Learn more about RidgeView Resort at (www.ridgeviewresort.ca) and by following us on FB/IG/X/TikTok @ridgeviewresort
Key responsibilities for this role will include;
The Hospitality and Activities Coordinator (“HAC”) is a critical role at the resort. This Guest-Facing role will engage on a regular basis with guests and will make a significant impact in the guest experience. It is therefore critical that the HAC present with confidence, poise and hospitality at all times. The HAC role will encompass 3 key operational functions: 1) events planning/coordinating, 2) children’s programs, and 3) food and beverage management.
1) Events planning/coordinating: The HAC will be responsible for planning and executing weekly resort events and activities including, stakeholder coordination, setup/tear down and public speaking/announcing for;
1. The weekly Market and Dance
2. Resort activities including sports events, movie nights, family activities, adult activities etc.
3. Special events including Canada Day celebrations and private function.
4. Pool side activities and games (including bingo, name that tune etc.)
· Preparation of Weekly Activity Sheets to be provided to guests upon arrival. Weekly Activity Sheets to be completed by June 15.
· Digital content updates for on-site media boards
· Assist the social media manager with digital content.
2) Children’s programs: The HAC will be responsible for planning, preparation and execution of weekly children’s programs, including;
1. Weekly children’s crafts ages 5-12 (Mon-Thur)
2. Weekly 4-hour kids camp ages 5-12 (Wed)
· Oversight of junior camp staff employees;
3) Food and beverage management: The HAC will be responsible for daily oversight of the pool-side Snak Shak which serves short-order items to resort guests.
1. Staff management, training and support as needed to ensure a seamless and customer focused service to our guests.
2. Oversight of openings/closings including daily clean up, inventory ordering and food/service quality.
HAC Supervision
In all roles above, the HAC will be directly supervised by senior staff who will provide training and support to ensure you are equipped to succeed and to have fun!
Key Personal Attributes:
· Comfortable with public speaking in large crowds
· Comfortable working with children of all ages
· Responsible and dependable
· Self-starter, shows initiative
· Organizational skills
· Ability to work independently while comfortable in team settings
Housing Accommodations (included): The HAC will live on the resort property (private bedroom, shared bathroom) for the employment term.
Employment Term: June 1, 2024 – September 5, 2024
Job Type: Seasonal
Contract length: 3 months
Wage: $18.75/hr x 40 hrs/wk
Supplemental pay: Performance bonus at management discretion
Benefits: Housing, onsite food/beverage discount, fitness facilities, parking
Scheduled days off: Typically Thursday/Friday’s off
Ability to commute/relocate: Radium Hot Springs, BC: reliably commute or plan to relocate before starting work (required)
Work Location: RidgeView Resort, Radium Hot Springs
Please email your resume to: Jeff Holmgren, General Manager (JeffHolmgren@RidgeViewResort.ca)
Application deadline: 2024-03-31