Description Culture: Kootenay Employment Services (KES) has strong values that we strive to action in our everyday work including: wellness, DEI, integrity, having fun, personal and professional growth, innovation, and delivering exceptional service to our communities. Opportunity: We hire the best and brightest individuals, and we are pretty darn proud of the KES family. Opportunity abounds at KES with an internal practice of promoting from within as often as possible. Meaningful work: We are driven by our desire to help. Supporting our clients, local employers, and communities is at the heart of what we do. What does Kootenay Employment Services do? With offices in Creston, Cranbrook, Fernie and Invermere, we administer employment contracts, including the WorkBC program, which is a provincially funded program assisting local community members to find meaningful and sustainable employment. A new opportunity: Our East Kootenay WorkBC services are transitioning to a new sub-contract. The roles within our service delivery model are changing, resulting in a recruitment process. In the interest of time, we have posted all roles internally and externally. We expect internal applicants will be interested in many of our roles and they will be prioritized, but we still want to hear from you! We have great benefits including: Fully employer paid health, dental and vision, EAP Co-Contribution Group Registered Retirement Savings Plan Your birthday off every year! Wellness Wednesday – a paid break to use for your choice of self-care activities Higher vacation rates after first year, with ongoing increases up to 12% What would you do in this role? The Employer Liaison works closely with the employers and community partners collecting and sharing relevant information. They host events and participate in community initiatives. Employment Consultants oversee the clients action plan and services, they teach their clients skills to increase their independence and self-sufficiency in job search. This role is a combination of both job descriptions. Client services is always the priority. Invermere works with a small collaborative team. Roles remain flexible to ensure coverage related to the needs of the clients and organization. A typical day at work: Conduct daily targeted contacts to employers and community partners to understand the labour market and community needs; identify how our services can address or enhance their needs; seek creative, mutually beneficial solutions Participate and become positively known within the community by attending events, networking, joining committees, attending trade shows and job fairs, and connecting with the Chamber of Commerce; identify employment opportunities and ensure smooth communication between WorkBC and employers Deliver educational materials, presentations, and coaching to employers, including content on inclusive and equitable hiring practices Work collaboratively with employers and community partners to facilitate client placements for work experience and job start supports; provide individualized job sustainment support to clients and employers when the client requires on-the-job support Conduct a Client Needs Assessment with eligible clients as the first step in their individualized action plan; set clear and concrete employment goals together Support and monitor the progress of each client by reviewing the client’s progress and comparing it against the client’s action plan, verify client engagement, ensure documentation requirements are being completed, and perform general oversight activities Provide individualized job search support, including: interviews, employer contacts, job matching, and negotiating the terms of the client’s employment Provide services in a manner that is welcoming, safe and professional and ensures that client privacy is protected Collaborate with all program staff to ensure seamless delivery of quality services What are we looking for? Essential Requirements: Demonstrated experience in coaching clients; working with individuals with complex barriers and inclusion groups; building rapport with clients; using de-escalation strategies; working with individuals and building partnerships with employers, community agencies, and other stakeholders Successful track record helping clients to overcome barriers to meet identified goals and targets In depth knowledge of the local labour market, community resources, government programs, job search techniques, career development and issues relating to unemployment Solid understanding of confidentiality and other professional codes of conduct; must submit for a criminal record check Degree or diploma in a relevant field (e.g., career or employment development, vocational rehabilitation, social work, psychology, sociology, human services, counselling, education, or human resources management, sales/marketing) preferred; or equivalent experience Computer literacy, including Microsoft Office Suite and video conferencing software; ability to troubleshoot basic technology issues Lifelong learner, willing and able to remain flexible and adapt to changes in program and company requirements. A valid driver’s license and a reliable vehicle Preferred Criteria: Certified Career Development Practitioner (CCDP) Designation Bilingual (French and English) Experience in the employment services sector or experience in business management, marketing, sales, or Human Resources Experience with provincial government and other online tools such as ICM and online employment services How do I apply? KES is an equal opportunity employer looking for people with the skills and knowledge to productively engage with diverse communities and contribute to our ongoing excellence. We especially encourage applications from members of the Indigenous community, racialized minorities, persons with disabilities or mental health diversity, and persons of various sexual orientations and gender identities. We provide accommodations where necessary, both during the application process and for our team members. Please advise us of any accommodation(s) that you may require, information will be addressed confidentially. Applicants are asked to supply a resume and cover letter outlining why you are interested in this position and how you would make a positive addition to the team. We look forward to your application! Don’t forget to check out our website www.kes.bc.ca Compensation $26.60 per hour

Description Culture: Kootenay Employment Services (KES) has strong values that we strive to action in our everyday work including: wellness, DEI, integrity, having fun, personal and professional growth, innovation, and delivering exceptional service to our communities. Opportunity: We hire the best and brightest individuals, and we are pretty darn proud of the KES family. Opportunity abounds at KES with an internal practice of promoting from within as often as possible. Meaningful work: We are driven by our desire to help. Supporting our clients, local employers, and communities is at the heart of what we do. What does Kootenay Employment Services do? With offices in Creston, Cranbrook, Fernie and Invermere, we administer employment contracts, including the WorkBC program, which is a provincially funded program assisting local community members to find meaningful and sustainable employment. A new opportunity: Our East Kootenay WorkBC services are transitioning to a new sub-contract. The roles within our service delivery model are changing, resulting in a recruitment process. In the interest of time, we have posted all roles internally and externally. We expect internal applicants will be interested in many of our roles and they will be prioritized, but we still want to hear from you! We have great benefits including: Fully employer paid health, dental and vision, EAP Co-Contribution Group Registered Retirement Savings Plan Your birthday off every year! Wellness Wednesday – a paid break to use for your choice of self-care activities Higher vacation rates after first year, with ongoing increases up to 12% What would you do in this role? The Employment Consultant is an integral part of a service delivery team that works together collaboratively to assist the clients in finding sustainable employment. You would need to develop positive relationships with your clients, encouraging, motivating and supporting them in their journey. You will teach your clients skills to increase their independence and self-sufficiency in their job search. You will be the one who oversees the clients action plan and services and ensuring all documentation is recorded. The Invermere Centre is a small Team supported by a Team Lead. Higher wage ranges reserved for applicants with the suitability for the Team Lead designation. A typical day at work: Conduct a Client Needs Assessment with eligible clients as the first step in their individualized action plan; set clear and concrete employment goals together Support and monitor the progress of each client by reviewing the client’s progress and comparing it against the client’s action plan, verify client engagement, ensure documentation requirements are being completed, and perform general oversight activities Provide individualized job search support, including: interviews, employer contacts, job matching, and negotiating the terms of the client’s employment Provide services in a manner that is welcoming, safe and professional and ensures that client privacy is protected Work collaboratively with employers and community partners to facilitate client placements for work experience and job start supports; provide individualized job sustainment support to clients and employers when the client requires on-the-job support Collaborate with all program staff to ensure seamless delivery of quality services What are we looking for? Essential Requirements: Demonstrated experience in coaching clients; working with individuals with complex barriers and inclusion groups; building rapport with clients; using de-escalation strategies; working with individuals and building partnerships with employers, community agencies, and other stakeholders Successful track record helping clients to overcome barriers to meet identified goals and targets Knowledge of the local labour market, community resources, government programs, job search techniques, career development and issues relating to unemployment Solid understanding of confidentiality and other professional codes of conduct; must submit for a criminal record check Degree or diploma in a relevant field (e.g., career or employment development, vocational rehabilitation, social work, psychology, sociology, human services, counselling, education, or human resources management) preferred; or equivalent experience Computer literacy, including Microsoft Office Suite Ability to work Monday to Friday in Centre during scheduled office hours Ability to understand, interpret and utilize government policy, directives and processes. Lifelong learner, willing and able to remain flexible and adapt to changes in program and company requirements Preferred Criteria: Certified Career Development Practitioner (CCDP) Designation Bilingual (French and English) Experience in the employment services sector Experience with provincial government and other online tools such as ICM and online employment services How do I apply? KES is an equal opportunity employer looking for people with the skills and knowledge to productively engage with diverse communities and contribute to our ongoing excellence. We especially encourage applications from members of the Indigenous community, racialized minorities, persons with disabilities or mental health diversity, and persons of various sexual orientations and gender identities. We provide accommodations where necessary, both during the application process and for our team members. Please advise us of any accommodation(s) that you may require, information will be addressed confidentially. Applicants are asked to supply a resume and cover letter outlining why you are interested in this position and how you would make a positive addition to the team. We look forward to your application! Don’t forget to check out our website www.kes.bc.ca   Compensation $26.60 – $28.50 per hour

Description Culture: Kootenay Employment Services (KES) has strong values that we strive to action in our everyday work including: wellness, DEI, integrity, having fun, personal and professional growth, innovation, and delivering exceptional service to our communities. Opportunity: We hire the best and brightest individuals, and we are pretty darn proud of the KES family. Opportunity abounds at KES with an internal practice of promoting from within as often as possible. Meaningful work: We are driven by our desire to help. Supporting our clients, local employers, and communities is at the heart of what we do. What does Kootenay Employment Services do? With offices in Creston, Cranbrook, Fernie and Invermere, we administer employment contracts, including the WorkBC program, which is a provincially funded program assisting local community members to find meaningful and sustainable employment. A new opportunity: Our East Kootenay WorkBC services are transitioning to a new sub-contract. The roles within our service delivery model are changing, resulting in a recruitment process. In the interest of time, we have posted all roles internally and externally. We expect internal applicants will be interested in many of our roles and they will be prioritized, but we still want to hear from you! We have great benefits including: Fully employer paid health, dental and vision, EAP Co-Contribution Group Registered Retirement Savings Plan Your birthday off every year! Wellness Wednesday – a paid break to use for your choice of self-care activities Higher vacation rates after first year, with ongoing increases up to 12% What would you do in this role? The Employment Resource Advisor provides all clients with a consistent, professional and welcoming environment to support them in achieving sustainable employment. This role provides clients with the information, tools and resources to enable them to undertake job search, career planning, self-assessment, labour market research or other employability-related activities as independently as possible. This role also provides basic job search instruction and technical support, as appropriate. This ensures that all services offered are current and appropriate to the community and for client needs. This role is for 4 days/week (30 hours) A typical day at work: Assist clients with employment applications, interview preparation, interview follow-up Act as a resource for job search information and techniques: Keep up-to-date on trends in resumes and cover letters Stay informed on the local labour market Respond to inquiries received in-person or by telephone, fax, voicemail, email, social media or on the website Create and maintain electronic client records in appropriate systems including OES and ICM Assist with completion of initial eligibility determination, identity verification, and client sign-in Support with client appointments including scheduling and reminders Screen clients to determine readiness and ability to look for work: Support clients to register for online employment services including completion of a guided interview Support clients in the Self-Serve area to access resources including: computer workstations with internet access, accommodations, relevant software programs, Labour Market Information (LMI), telephones and a fax machine Assist clients to ensure they: Are aware of available services and supports related to achieving Labour Market Attachment or Community Attachment Can locate and access employment-related information, resources and supports Are aware of, and support them in finding, other community resources and government programs or benefits needed Are aware of their eligibility for program services What are we looking for? Essential Requirements: Demonstrated experience providing customer service, resolving issues both in-person and in a virtual service delivery environment, and working with individuals with complex barriers and a broad range of cultural backgrounds Successful track record helping clients to overcome barriers to meet identified goals and targets Knowledge of the local labour market, community resources, government programs, job search techniques, career development and issues relating to unemployment Solid understanding of confidentiality and other professional codes of conduct; must submit for a criminal record check Post-secondary certificate in a relevant field; or equivalent experience Computer literacy, including Microsoft Office Suite Ability to work Monday to Friday in Centre Ability to understand, interpret and utilize government policy, directives and processes Preferred Criteria: Degree or Diploma in a relevant field (e.g., career or employment development, vocational rehabilitation, social work, psychology, sociology, human services, counselling, education, or human resources management) and/or Certified Career Development Practitioner (CCDP) Bilingual (French and English) Experience in the employment services sector Experience with provincial government and other online tools such as ICM and online employment services Comfort and proficiency using social media How do I apply? KES is an equal opportunity employer looking for people with the skills and knowledge to productively engage with diverse communities and contribute to our ongoing excellence. We especially encourage applications from members of the Indigenous community, racialized minorities, persons with disabilities or mental health diversity, and persons of various sexual orientations and gender identities. We provide accommodations where necessary, both during the application process and for our team members. Please advise us of any accommodation(s) that you may require, information will be addressed confidentially. Applicants are asked to supply a resume and cover letter outlining why you are interested in this position and how you would make a positive addition to the team. We look forward to your application! Don’t forget to check out our website www.kes.bc.ca Compensation $23.40 – $24.40 per hour