Position Purpose: The Case Manager is an integral part of our employment services team that works to assist our clients in finding sustainable employment. Your main goal is to develop positive relationships with your clients, encouraging, motivating, and supporting them in their journey. You will teach your clients skills to increase their independence and self-sufficiency in their job search. You will oversee the clients’ action plan goals, services, and ensure all documentation is recorded. You will work to establish and maintain relationships with employers and the community at large for the purposes of achieving and enhancing program outcomes and increasing the awareness of WorkBC services within the community. You will gather relevant information on the local labour market and community to share with the service delivery team through targeted contacts, hosting events, and participating in community initiatives. About you: – You have excellent communication skills and enjoy working one on one with clients. – You have the confidence to get out in your community, talk with people, and create connections. – You have strong critical thinking skills. – You are level headed and adaptable. – You are organized and detail oriented. – You have strong technological literacy and are familiar with the administrative work necessary in client support roles. – You believe that access to meaningful employment can be life changing. Key responsibilities: – Meet with clients one on one to assess their employment needs, set goals, and build an action plan. – Provide individualized job search support including resume building, navigating job search engines, interviews prep, employer contacts, and job matching. – Document and ensure administrative work for client files are up to date. – Build and maintain strong relationships with employers and community partners strengthening their knowledge of WorkBC services and identifying job opportunities for clients – Collaborate with team members to ensure the smooth operation of the centre. Requirements: – Experience in client support in employment services or a related social service field. – Familiarity with local job market trends, community resources, and government programs as well as basic job search strategies is an asset, however on the job training is also provided. – Respect for confidentiality and privacy. – Strong networking skills. – Comfortable using computers, including proficiency with Microsoft Office. About us: At Kootenay Employment Services, we are dedicated to helping individuals find meaningful employment opportunities. Our team is committed to providing top-notch services and support to job seekers in our community. Kootenay Employment Services has strong values that we strive to action in our everyday work including: wellness, DEI, integrity, personal and professional growth, innovation, and delivering exceptional service to our communities. We are also big believers that work should be an enjoyable, welcoming place to be, and we like to have fun! Staff lunches, informal gatherings, and friendly conversations are day to day practices. Perks: – Competitive salary – Fully paid employer health, dental, vision – Group RRSP option with employer contribution – Your birthday off (paid) every year! – Wellness Wednesdays – paid break to use for your choice of self-care activities. – Excellent staff culture – we are a group of people who truly care about their work. – Opportunity to make a real difference in people’s lives – we are driven by our desire to help. – Opportunities for advancement and professional development – we hire the best and the brightest and opportunity for internal promotion abounds. Applications: Please apply by submitting your resume and submitting a response to the additioanl questions. You are not required to submit a cover letter. The position will remain open until filled. If you require any support or accommodations in your application process, please contact KES. Full job description availble on request. Job Type: Full-time Pay: $26.60 per hour