Site Lead / Foreman

Year Round

Year Round

Site Lead / Foreman

Brainard Custom is Growing Again! We are looking for a mature Site Lead / Foreman, RedSeal Journeyman to join our company. Supervisor experience is important, the ability to take the lead is a must. Would be in charge of leading a crew, teaching the right way and having a strong eye on detail. Ego’s are not allowed on our sites, if you have one, leave it at home. TOP wages in the valley with an employer who builds alongside his crew and respects your time. ** Full Time Work (no weekends) ** Paid Training & Certifications ** An Employer that Values and Resects YOU!   Have Questions? Ask! We look forward to working with you! BrainardCustom@Gmail.com    

Hairstylist

Elevation Wellness Spa & Salon is growing, and we need a talented hairstylist to join our team!  If you have the skills, creativity and passion for hair, we want to hear from you! We are nestled in the center of the picturesque village of Radium Hot Springs, and serve locals and tourists alike.  Our hair salon is full of beautiful greenery, windows with amazing mountain views and tons of natural light.  We use Redken colour and include the BC brand Redavid as one of our choice product lines.  We have a long client waitlist so you’d step into a ready-made clientele of locals. Our staff include estheticians and massage therapists, and we love sharing our services with each other!  We are warm and welcoming, and are excited for the right person to join our fabulous team.

Hairstylist

Elevation Wellness Spa & Salon is growing, and we need a talented hairstylist to join our team!  If you have the skills, creativity and passion for hair, we want to hear from you! We are nestled in the center of the picturesque village of Radium Hot Springs, and serve locals and tourists alike.  Our hair salon is full of beautiful greenery, windows with amazing mountain views and tons of natural light.  We use Redken colour and include the BC brand Redavid as one of our choice product lines.  We have a long client waitlist so you’d step into a ready-made clientele of locals. Our staff include estheticians and massage therapists, and we love sharing our services with each other!  We are warm and welcoming, and are excited for the right person to join our fabulous team.

Quality Assurance Supervisor

YOUR DAILY MISSION: Assure the finest quality of our beans and food safety systems. WHO ARE WE? We’ve been making kick-ass coffee for over 25 years.We’re Canada’s #1 selling Whole Bean coffee. All our coffee is Organic and Fairtrade, roasted right in the Canadian Rocky Mountains smack dab in the middle of nowhere.And it’s not just our coffee that’s good. We’ve been recognized as one of the Best Workplaces in Canada by Great Place to Work since 2015. We work hard and have fun. That’s how we roll. WHO ARE YOU? Summing up someone like you is like describing a great coffee blend: you bring a wealth of flavor. You’re organized, patient, sociable, meticulous, and above all, passionate about spreading your love of quality. Food safety and quality? They are your sweet spots. Nothing fills your cup like creating and maintaining world-class quality, food safety systems, and coffee! You are filled to the brim with knowledge, and keen to teach others about the importance of great manufacturing practices. Driven by your discipline and patience, you raise the bar that sets us apart and you love to connect with others (not to brag or anything). WHAT WILL YOU DO? Reporting to our Director of Quality & Safety, you will be maintaining and improving quality and food safety programs. You will get to work with some incredibly kick ass people across departments, collaborating to ensure we are compliant with all regulatory and certification guidelines. RESPONSIBILITIES
  • Work with team members and external partners to continuously improve food safety and quality programs, ensuring alignment with FSSC22000, supporting the external auditing process and developing internal guidelines to maintain compliance.
  • Be a subject matter expert for all departments on the implementation and maintenance of the required actions for our Food Safety Management System (based on ISO 22000).
  • Develop, update, and work within the overall organizational policy and guidelines to ensure a food safe and quality product.
  • Facilitate compliance with food safety regulations, standards, and guidelines.
  • Support leaders, staff, and QA Champions with training, troubleshooting, and technical resources and chair the QA Champion meetings.
  • Coordinate food safety and quality training needs for all KHC staff.
  • Supervise and support our Quality Control Technicians with product testing and data analysis.
  • Take on the role of internal auditor for all our internal food safety and quality audits.
  • Participate in consumer complaint and nonconformance investigations, document the investigation process and implement corrective actions.
  • Support food safety culture throughout the company to further develop engagement and awareness.
QUALIFICATIONS 
  • Minimum 3 years’ experience working with food safety programs and adhering to industry certification guidelines through program development and auditing.
  • Knowledge and experience ensuring alignment with CFIA and FDA regulatory requirements.
  • Detailed knowledge and experience of ISO (or other related) management systems, and product testing and data analysis.
  • Formal education or training in food safety including knowledge with Hazard Analysis Critical Control Plan (HACCP), or Global Food Safety Initiative (GFSI) certifications.
  • Experience in research, analysis, interpretation and implementation of food safety and quality assurance regulations, programs, documentation, and process improvement. Strong working knowledge of MS Office.
  • Desire and willingness to share knowledge and build capacity in others, support onboarding and training.
CULTURE CHARACTERISTICS LOVE A relationship builder, you love working with people as much as systems and processes. AWAKE You understand regulations and priorities and bring creative solutions that fit the needs of our business, our beans and our people. INTENTIONAL You are a clear and concise communicator (this is vital!). You focus on the small stuff, uphold high standards for quality, and have a knack for finding the sweet spot of efficiency and effectiveness. SOPHISTICATED You care deeply about building and maintaining a sophisticated level of quality and high standards, and you don’t leave any of the other donkeys behind in your pursuit of the best. COURAGEOUS You appreciate people’s input and concerns, and you ask thoughtful questions to get to the heart of the matter and gather data before making decisions. OTHER INFORMATION
  • This is an onsite position located in Invermere, BC. Relocation support is available.
  • This is a full-time, permanent position in our Quality & Safety department.
PERKS TO PIQUE YOUR INTEREST When individuals thrive, communities thrive. And we are here to help that happen. The following perks and programs have been designed with intention, to ensure our people prosper.
  • Mug Fillers: Damn good discounts on coffee beans and have all the caffeine you will need to keep you fuelled onsite. These benefits include discounted beverages, food, and merchandise in the Café.
  • Livable Wage: All our roles offer a livable wage within the Columbia Valley. The salary range for this position is $75,000 to $85,000 annually.
  • Comprehensive Benefits: Designed to support employee wellness and mental health, our benefits program is as full as our mugs! In addition to our standard medical and dental coverage, we offer:$700 wellness and recreation allowance annually.
  • $2,000 flexible paramedical services coverage per year.
  • A whole heck of a lot of time off including 4 weeks of paid vacation after one year of work.
  • Celebrate your birthday with a paid day off and a $100 gift certificate to your local business of choice.
  • Access to emergency or crisis support through our Employee & Family Assistance Program.
  • Environmental and Community Giving: Our Green Commuting program pays employees up to $3.00 per day for choosing a green commute to work. Our Dream Fund provides Kicking Horse Coffee dreamers with financial funding to put towards community projects.
  • Continued Education: All employees have access to world-class, online learning through our partnership with Harvard ManageMentor.
  • Exceptional Human Beans: Working with a kick-ass team? We think that is the best perk of all. Our crew of coffee lovers love what they do and are great at it too!
HOW TO APPLY Sound like your cuppa? You should probably apply. Create your account with our candidate portal (through Get Hired) and submit your resume and application form. Since you’re more than just a resume, please be prepared to answer a few questions about yourself. This posting will remain open until April 25, 2025 with applications reviewed as they are received. So don’t delay, apply right away! SPIRIT OF LOVE Love means welcoming everyone to ensure an inclusive place for all. We seek team members from all walks of life, backgrounds, and cultures.

Health, Safety & Environment Manager

YOUR DAILY MISSION: Ensure a safe and healthy workplace while keeping our environmental impacts in check. WHO ARE WE? We’ve been making kick-ass coffee for over 25 years. We’re Canada’s #1 selling Whole Bean coffee. All our coffee is Organic and Fairtrade, roasted right in the Canadian Rocky Mountains smack dab in the middle of nowhere. And it’s not just our coffee that’s good. We’ve been recognized as one of the Best Workplaces in Canada by Great Place to Work since 2015. We work hard and have fun. That’s how we roll. WHO ARE YOU? How do you sum up someone like you? Like a great cup of coffee, you bring a whole lotta flavour. Organized, calm, people-oriented, meticulous, and most importantly, passionate. You know that safety is no accident and protecting the environment no small feat.  You know how to develop health, safety and environmental programs that work in a collaborative and fun atmosphere. Most importantly, you know how to make these programs engaging (and that takes special talent)! WHAT WILL YOU DO? Reporting to our Director of Quality & Safety, you will be managing Health, Safety & Environment (HSE) programming. We’ve got a strong safety culture, and you will make sure our practices keep up with our fast-paced growth. You will take our programs to the next level by developing and implementing systems that are aligned with the ISO 45001 and 14001 certifications. You will work alongside some incredibly kick ass people, collaborating with each department, to ensure we are compliant with all certification guidelines. RESPONSIBILITIES
  • Work with team members and external partners to continuously improve HSE programs, ensuring alignment with ISO 45001 / 14001.
  • Lead risk assessments and implement control measures according to legislative and group guidelines.
  • Manage contractor and subcontractor activity with respect to safety programs and protocols in administrative, operational and manufacturing areas.
  • Be a health, safety and environment resource for company projects.
  • Monitor compliance with all relevant statutory, regulatory, and company requirements and propose corrective actions.
  • Manage training needs, scheduling, coordination, and documentation for safety and environmental training in partnership with the People & Culture team.
  • Develop, update, and work within the overall organizational policy and guidelines to ensure a safe environment, prepare communications and attend daily operations meetings.
ENVIRONMENT 
  • Establish and implement environmental programs.
  • Lead environmental incident reporting and investigation.
HEALTH & SAFETY
  • Lead the health and safety program, creating/updating guidelines, providing on-going support, coaching and training.
  • Ensure programs are aligned with key strategic and operational goals and review annually for continuous improvement or with industry related updates.
  • Oversee the health and safety auditing process and develop internal guidelines to maintain compliance.
  • Prepare, implement, and maintain emergency plans.
  • Act as the safety liaison between Kicking Horse Coffee and external partners (Fire Department, WorkSafe BC, etc) and assist WorkSafeBC with investigations as required.
  • Ensure leaders have the necessary support and training to fulfill their health and safety responsibilities.
  • Take a proactive and people-focused approach to support accident and incident prevention. Manage all injury tracking, reporting, return to work programming and on-going case management.
  • Chair the JOHSC, attend quarterly management system reviews, prepare and submit monthly health and safety reports. Support leaders, team members, and JOHSC reps with training, troubleshooting, and technical resources.
QUALIFICATIONS 
  • Minimum 5 years’ experience managing safety programs and adhering to industry certification guidelines through program development and auditing practices.
  • Health and safety education (certificate, diploma), other related designation and certifications considered an asset.
  • ISO 45001 and ISO 14001 Management System training.
  • Detailed knowledge of the British Columbia Occupational Health and Safety regulations.
  • Experience in research, analysis, interpretation and implementation of safety and environmental regulations, programs, documentation, and process improvement.
  • Strong working knowledge of MS Office.
  • Talented trainer, you are equipped with key tools and skills to deliver training to our team members.
  • Continuous Improvement tools and methods knowledge.
  • Legally entitled to work in Canada.
CULTURE CHARACTERISTICS LOVE You are a connector with a curious approach, you pay attention to people’s ideas and concerns. You ask questions to get to the heart of the matter and get the data before jumping to conclusions. AWAKE You take the donkey by the reins, if ya know what we mean. You take ownership and get the work done without micromanaging. You understand regulations and bring a solutions mindset to keep our people and the environment safe. INTENTIONAL You sweat the small stuff, you annihilate mediocrity with a strong attention to detail, high standards for quality and an eye for the details while doing every little thing with good intention. SOPHISTICATED You care deeply about maintaining a sophisticated level of service, quality and safety and a passion for continuous improvement. Whether it is a system or a process, you lead improvements with energy and enthusiasm. COURAGEOUS You know when to speak up when something does not meet standards and work with team members to find a positive solution and approach. You adapt, responding to change with ease and speed. OTHER INFORMATION
  • This is an onsite position located in Invermere, BC. Relocation support is available.
  • This is a full-time, permanent position in our Quality & Safety department.
PERKS TO PIQUE YOUR INTEREST When individuals thrive, communities thrive. And we are here to help that happen. The following perks and programs have been designed with intention, to ensure our people prosper.
  • Mug Fillers: Damn good discounts on coffee beans and have all the caffeine you will need to keep you fuelled onsite. These benefits include discounted beverages, food, and merchandise in the Café.
  • Livable Wage: All our roles offer a livable wage within the Columbia Valley. The salary range for this position is $95,000 – $105,000 annually.
  • Comprehensive Benefits: Designed to support employee wellness and mental health, our benefits program is as full as our mugs! In addition to our standard medical and dental coverage, we offer:
  • $700 wellness and recreation allowance annually.
  • $2,000 flexible paramedical services coverage per year.
  • A whole heck of a lot of time off including 4 weeks of paid vacation after one year of work.
  • Celebrate your birthday with a paid day off and a $100 gift certificate to your local business of choice.
  • Access to emergency or crisis support through our Employee & Family Assistance Program.
  • Environmental and Community Giving: Our Green Commuting program pays employees up to $3.00 per day for choosing a green commute to work. Our Dream Fund provides Kicking Horse Coffee dreamers with financial funding to put towards community projects.
  • Continued Education: All employees have access to world-class, online learning through our partnership with Harvard ManageMentor.
  • Exceptional Human Beans: Working with a kick-ass team? We think that is the best perk of all. Our crew of coffee lovers love what they do and are great at it too!
HOW TO APPLY Sound like your cuppa? You should probably apply. Create your account with our candidate portal (through Get Hired) and submit your resume and application form. Since you’re more than just a resume, please be prepared to answer a few questions about yourself. This posting will remain open until April 25, 2025 with applications reviewed as they are received. So don’t delay, apply right away! SPIRIT OF LOVE Love means welcoming everyone to ensure an inclusive place for all. We seek team members from all walks of life, backgrounds, and cultures.  

Coffee Experience Ambassador AKA Barista (Permanent, Year-Round)

YOUR DAILY MISSION: Create and deliver a kick ass Café experience for all our guests, through making incredible coffee creations and human bean connections. WHO ARE WE? We’ve been making kick-ass coffee for over 25 years. We’re Canada’s #1 selling Whole Bean coffee. All our coffee is Organic and Fairtrade, roasted right in the Canadian Rocky Mountains, smack dab in the middle of nowhere. And it’s not just our coffee that’s good. We’ve been recognized as one of the Best Workplaces in Canada by Great Place to Work since 2015. We work hard and have fun. That’s how we roll. WHO ARE YOU? You love coffee. You love people. Most of all, you love creating uplifting human experiences. There is nothing fills you up like being of service to others. You connect the dots between coffee beans to human beans, leaving room for both to shine. You are filled to the brim with a positive energy, and maybe even a hint of cheekiness too. Look at you, you’re going to fit right in. WHAT WILL YOU DO? Create an exceptional experience for all our Café guests, while working with people that love what they do, and crafting quality coffee beverages. Welcome guests into our Café with warm mugs and full hearts. Leave our guests feeling much more loved, and a tad bit fuller, when they walk out the door. RESPONSIBILITIES
  • Create an exceptional experience for our guests through connection and coffee.
  • Craft high quality coffee beverages (and sometimes tea)
  • Make sure guests have all they need, including Café meals, merch, and coffee, of course.
  • Foster of a positive, energetic, and dare we say, fun, work environment.
  • Taste testing is included in this gig, you will learn all things coffee, develop your barista skills, and go forth to make the best lattes this town has ever seen.
QUALIFICATIONS  MUST HAVES:
  • Love for coffee. If you aren’t keen to make a mean cup of joe or learn about all thing’s coffee, this may not be for you.
  • Love for people. You get genuine joy from serving others and creating real connections with people.
  • Coffee breaks don’t take a break! We’re open seven days a week and looking for team members with availability flexibility (including weekends)
ASS-ETS:
  • Experience working within a café
  • Experience delivering kick-ass service experiences
  • Food Safe Level 1 or 2
CULTURE CHARACTERISTICS We are looking for people that embody our purpose, soul, and spirit. We want to work with folks that will nurture and enhance our culture of belonging, inclusivity, and love. In practice, this means: AWAKE Reliable and ready to wake up and kick ass. You have excellent time management skills combined with a strong sense of urgency. You are aware of how you impact the world and those around you, as well as how the world, impacts you. INTENTIONAL You do everything with good intention. You act with kindness, respect, and professionalism. COURAGEOUS You are willing to adapt, learn, and grow as you navigate change. You have a strong curiosity and a desire to continuously learn and improve. SOPHISTICATION You annihilate mediocrity with strong attention to detail and high personal standards for quality. LOVE You have a positive and fun disposition. You have a “mug half full” approach to life. You are a collaborator by nature and enjoy working alongside a big team. PERKS TO PIQUE YOUR INTEREST
  • The Dough: What about the dough you ask?! This position starts at $18.67 per hour… and don’t forget about those juicy tips!
  • Comprehensive Benefits: Designed to support employee wellness and mental health, our benefits program is as full as our mugs! In addition to our standard medical and dental coverage, we offer:
  • $700 wellness and recreation allowance annually.
  • $2,000 flexible paramedical services coverage per year.
  • Ten paid Health Days for your health and wellness.
  • A whole heck of a lot of time off including 4 weeks of paid vacation after one year of work.
  • Celebrate your birthday with a paid day off and a $100 gift certificate to your local business of choice.
  • Access to emergency or crisis support through our Employee & Family Assistance Program.
  • Mug Fillers: Damn good discounts on coffee beans, and have all the caffeine you will need to keep you fueled onsite. These benefits include discounted beverages, food, and merchandise in the Café.
  • Environmental and Community Giving: Our Green Commuting program pays employees up to $3.00 per day for choosing a green commute to work. Our Dream Fund provides Kicking Horse Coffee dreamers with financial funding to put towards community projects.
  • Continued Education: All employees have access to world-class, online learning through our partnership with Harvard ManageMentor.
  • Exceptional Human Beans: Working with a kick-ass team? We think that is the best perk of all. Our crew of coffee lovers love what they do and are great at it too!
ADDITIONAL INFO
  • This is a full-time, permanent role offering 32-40 hours per week. Scheduling aligns with operating hours and will require flexibility – this includes weekends, holidays, and peak summer times.
HOW TO APPLY Create your account with our candidate portal (through Get Hired) and submit your resume and application form. Since you’re more than just a resume, please be prepared to answer a few questions about yourself including:
  1. Tell us one thing about yourself we would not find on your resume.
  2. Why do you want to work with our Café?
  3. What is your favourite cafe beverage OR inspired dish/meal?
This posting will remain open until the position is filled, with applications reviewed as they are received. So don’t delay, apply right away! SPIRIT OF LOVE Love means welcoming everyone to ensure an inclusive place for all. We seek team members from all walks of life, backgrounds, and cultures.

Line Cook

YOUR DAILY MISSION: Work with our kick-ass culinary team to create an exceptional food experience. WHO ARE WE? We’ve been making kick-ass coffee for over 25 years. We’re Canada’s #1 selling Whole Bean coffee. All our coffee is Organic and Fairtrade, roasted right in the Canadian Rocky Mountains smack dab in the middle of nowhere. And it’s not just our coffee that’s good. We’ve been recognized as one of the Best Workplaces in Canada by Great Place to Work since 2015. We work hard and have fun. That’s how we roll. WHO ARE YOU? You bring the flavour, zest, and fiery passion for all things food and taste. Maybe you are a seasoned (pun intended) professional in the culinary arts, or maybe you are just getting into the scene, but one thing is certain, you love food. But what do you love even more than food? Pairing it with coffee to create one kick-ass culinary experience. You’re not afraid to spice things up and try new things, but you’re also happy to follow a recipe. Is it just us, or do you and our brand-new café sound like the perfect pairing? WHAT WILL YOU DO? Create an exceptional culinary experience for all our Café guests. Work with people that love what they do. You will cook, prep, and create incredibly tasting food, to bring joy to people the one way you know best, through feeding their stomachs. RESPONSIBILITIES
  • Prepare and cook the finest food for our guests.
  • Make sure our brand-new kitchen stays clean and shiny, and most importantly, safe.
  • Create and contribute to a positive, energetic, and dare we say, fun, work environment.
  • Stay on top of the prep list, adding needed items to the ordering list and communicating clearly with your leader.
  • Create exceptional dishes by following recipes, measuring ingredients accurately, and maintaining attention to detail in every dish.
  • Follow all standard operating procedures and prep lists to ensure a high level of quality.
QUALIFICATIONS
  • Love for food. Need we say more?
  • Commitment to maintaining a safe kitchen environment, physically and psychologically.
  • Must take pride in creating quality, delicious and nutritious menu items.
  • Physical ability to twist, bend, lift 25-50 lbs, and work on your feet all day.
  • Experience working within a kitchen or working in a kitchen leadership role.
  • Legally entitled to work in Canada.
  • Food Safe Level 1 or 2
  • Solid knife chopping, mincing, slicing, and dicing skills
  • Relevant education (culinary arts, hospitality)
CULTURE CHARACTERISTICS LOVE Passion for coffee, learning, and continuous improvement. You are a connector and have exceptional interpersonal and communication skills. AWAKE You have a genuine and fun disposition and see the “mug half full”. You are self-aware and build remarkable relationships. INTENTIONAL You do every little thing with good intentions and love a good plan. You plan your work and work your plan. You practice solution-based problem-solving. SOPHISTICATED You have strong attention to detail and value accuracy; you place a high standard for quality. COURAGEOUS You adapt and carry on. You respond to change with ease and speed and are an innovative human bean. You are curious and love to ask questions! PERKS TO PIQUE YOUR INTEREST
  • The Dough: Living wages for all our roles, The salary range for this role is $23.11 – $25.87 per hour, and don’t forget about those juicy tips!
  • Comprehensive Benefits: Designed to support employee wellness and mental health, our benefits program is as full as our mugs! In addition to our standard medical and dental coverage, we offer:
  • $700 wellness and recreation allowance annually.
  • $2,000 flexible paramedical services coverage per year.
  • Ten paid Health Days for your health and wellness.
  • A whole heck of a lot of time off including 4 weeks of paid vacation after one year of work.
  • Celebrate your birthday with a paid day off and a $100 gift certificate to your local business of choice.
  • Access to emergency or crisis support through our Employee & Family Assistance Program.
  • Mug Fillers: Damn good discounts on coffee beans, and have all the caffeine you will need to keep you fueled onsite. These benefits include discounted beverages, food, and merchandise in the Café.
  • Environmental and Community Giving: Our Green Commuting program pays employees up to $3.00 per day for choosing a green commute to work. Our Dream Fund provides Kicking Horse Coffee dreamers with financial funding to put towards community projects.
  • Continued Education: All employees have access to world-class, online learning through our partnership with Harvard ManageMentor.
  • Exceptional Human Beans: Working with a kick-ass team? We think that is the best perk of all. Our crew of coffee lovers love what they do and are great at it too!
ADDITIONAL INFO
  • This is a full-time, permanent role offering 32-40 hours per week. Scheduling aligns with operating hours and will require flexibility – this includes weekends, holidays, and peak summer times.
HOW TO APPLY Create your account with our candidate portal (through Get Hired) and submit your resume and application form. Since you’re more than just a resume, please be prepared to answer a few questions about yourself including:
  1. Tell us one thing about yourself we would not find on your resume.
  2. Why do you want to work with our Café?
  3. What is your favourite cafe beverage OR inspired dish/meal?
This posting will remain open until the position is filled, with applications reviewed as they are received. So don’t delay, apply right away! SPIRIT OF LOVE Love means welcoming everyone to ensure an inclusive place for all. We seek team members from all walks of life, backgrounds, and cultures.

Delivery/Warehouse

Come join the team at The Brick Invermere, an independently owned and operated franchise of Canada’s biggest Home Furnishings Retailer!  We are actively looking to hire enthusiastic delivery team members with a great customer focused attitude!   What we offer: Flexible scheduling for both delivery drivers and helpers based on availability Hourly wages negotiable based on experience Signing bonuses available for experienced drivers (Class 5/3/1) Training will be provided on Brick policies/services etc. Health/dental benefits plus life/disability insurance for full time employees Staff discounts and other incentives available   Delivery Duties to include: Physical unloading of incoming inventory trailers (hand dollies) Loading of inventory going out for customer delivery (hand dollies) Efficient/cautious delivery of inventory into customer homes Courteous/polite interactions with customers Adherence to safety protocols/policies at all times Basic inventory setups including furniture assembly, appliance levelling, laundry set stacking, refrigerator door conversions etc.   Additional Driver Requirements: Valid Class 5/3/1 license required for store 5-ton cube truck (no air brakes) Safe operation of delivery truck in accordance with all road regulations Regular inspection and basic maintenance of delivery truck   Apply now! If you’d like to apply for this role, please contact our recruitment team at raldred@thebrick.com Attach your CV and tell us why you would be a great fit at The Brick!

Client Services & Logistics

Client Services & Logistics Eagle-Eye Tours is based in Windermere, BC and is Canada’s largest birding tour operator, offering 75+ tours worldwide each year. To continue delivering exceptional experiences for our clients, we need someone who can handle client correspondence and help pull these tours off without a hitch. This is a long-term position where we can discuss your preferred number of hours/week (30-40). You will have a variety of tasks to keep you busy from researching hotels in Australia to helping clients going to the Arctic. What we are looking for: Strong computer skills Excellent verbal and written communication skills Comfortable using email, CRM systems, and other relevant software Highly organized with the ability to manage multiple tasks and priorities efficiently Ability to work independently and meet deadlines Maintain a positive mindset and a strong commitment to assisting customers Ability to work collaboratively within a team and contribute to a positive work environment University degree A passion for travel Some of your key responsibilities will include: Client correspondence including: Sending key communications (booking, tour confirmation, etc.) Creating and updating their invoices Answering client questions Planning the logistics for a group of tours, including Researching and booking hotels Booking vehicles, flights and boat trips Keeping track of expenses Assembling all the key information for the tour guide Expectations: Rigorous attention to detail when planning and organizing your tours and interacting with clients Maintain a high standard of prompt and effective response to inquiries A drive to help deliver exceptional experiences for our clients Ability to complete tasks very well on specified timelines A customer-centric mindset to addressing customer concerns and feedback Collaborate closely with your co-workers to ensure seamless communication and provide mutual support. A willingness to embrace new systems and changes in how we operate as we constantly look to automate and improve Complete the travel insurance exam within 3 months of starting this position – we will assist with this. Why work for us? Competitive salary of $24.40/hr to $29.40/hr, typically starting at $24.40 then increasing to $25.40/hr once you have completed training to sell insurance (equivalent to $52,800 at 40 hrs/week). Annual increases thereafter. Medical/dental benefits Flexibility on the number of hours per week (within the range of 30 – 40 hours/week) Paid vacation and opportunities for additional unpaid leave Opportunity for some remote work Being part of a great team at a very unique and innovative business Being part of a business that prioritizes conservation We anticipate work beginning as soon as you are available. We expect you to be based in the Columbia Valley, but hybrid work is possible. Please submit your resume and a brief story about a personal travel experience via https://www.eagle-eye.com/careers/ by May 1, 2025 at 5 pm.

Cook

We are small but busy cafe and are looking for energetic people to join our kitchen. Having the ability to work as part of a team in a fast-paced environment with excellent communication skills are a must.  Previous experience is beneficial, but not required.  Responsibilities include food prep, preparing and plating food by the methods specified in a timely manner, cleaning, dishwashing. Competitive wages, tips and 1 meal per shift. Full or part time, summer or year round positions available